ITALJET WARRANTY CLAIM

SCOOTER // NARCOTICS · AUTHORISED ITALJET DEALER

WARRANTY
CLAIM

Something not right with your Italjet? Lodge it here. Give us the details, drop in a few photos, and our workshop takes it from there — straight to the factory where it needs to go.

We reply within 2 working days

Your details

Your bike

The problem

Declaration

Submit a warranty claim for your Italjet motorcycle purchased from Scooter Narcotics (authorised Italjet dealer, Singapore). The more you tell us, the faster we can process the claim with the factory. Fields marked * are required.

1Your details

Full name *

Email *

Mobile number

2Your bike

Model *

Model year

Chassis number *

17 characters, on your registration card / frame plate

Engine number

Mileage (km) *

Date of purchase / delivery

Where did you purchase this bike? *

3The problem

When did the problem appear? *

How do you use the bike?

Describe the problem *

How did you first notice it?

Photos / videos of the problem

Drag photos here, or browse

Up to 5 files, max 25 MB each.

📸 The fault🏍️ The whole bike🔢 The odometer

4Declaration

Before you submit

All warranty claims are subject to approval by Scooter Narcotics and Italjet. Submitting a claim does not guarantee acceptance.
Warranty coverage requires that your bike has been serviced at Scooter Narcotics since the time of purchase, following the recommended service schedule.
Accuracy matters. Incomplete or inaccurate declarations — including failure to declare servicing, repairs or modifications done elsewhere — may result in rejection of the claim and termination of your warranty in its entirety.
Fairness runs both ways. We work to be fast and transparent with every claim — and we expect the same honesty from you when you declare the facts. If your Italjet has been serviced or repaired elsewhere and we're left to put right someone else's work, know what that normally means: in most distributorships the entire warranty is void. Italjet and Scooter Narcotics instead review these situations case by case — support here is goodwill, not an entitlement.
How you deal with us matters. Extend us patience and honesty and we'll do everything we can to help you. Dishonesty or disrespect towards our team, and we reserve the right to decline warranty support entirely.

Since purchase, has this bike been serviced, repaired or modified anywhere other than Scooter Narcotics? *

No — this bike has been serviced exclusively at Scooter Narcotics Yes — it has been serviced, repaired or modified elsewhere (details below)

I declare that all information provided in this claim is true and complete. I understand that warranty claims are subject to approval, that warranty coverage requires servicing at Scooter Narcotics since time of purchase, and that inaccurate or incomplete declarations — including failure to declare work done elsewhere — may result in rejection of this claim and termination of the warranty entirely. *

No account needed — you'll get a reference number on the spot.

Claim received

Your claim is in the workshop queue.

Reference number

—

We'll review it and come back to you by email, usually within 2 working days. Keep this reference handy — quote it in any follow-up.

ITALJET WARRANTY CLAIM

WARRANTY
CLAIM

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WARRANTY
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