Online store policy

Scooter Narcotics · Online parts orders
Effective for new orders.

Order your parts.
Know what happens next.

Parts held locally and parts sourced for your order, with clear delivery, cancellation and return terms.

Paid sourcing

Special orders

Pay online for catalogue parts we source from the manufacturer or supplier. We confirm the lead time.

Cancellations

24 hours

Request cancellation within 24 hours of ordering, before dispatch. Later approved cancellations can carry a 10% fee.

Standard returns

14 days

Request a return within 14 days of delivery. Eligible goods must be unused and uninstalled.

Restocking

10%

Applies to approved change-of-mind returns. Defective or wrongly supplied goods follow separate remedies.

Special order does not mean local stock.

Payment is taken at checkout. We check the supplier's availability and tell you the expected lead time.

If it exceeds two weeks or changes materially, you can accept the revised timing or choose a refund before a new non-cancellable supplier commitment. No reply is not approval.

If we cannot supply your item, you receive a full refund for the unfulfilled item and its attributable delivery.

Processing & fitment

Normal processing is estimated at 3–10 business days; factory sourcing and courier transit are separate.

Check the exact SKU, model year, engine and fitting conditions. Installation and tuning are separate unless expressly included.

Returns & your rights

Change-of-mind fees and deadlines do not limit applicable rights for defective, incorrect or misdescribed goods.

Custom and expressly non-returnable orders have their disclosed terms. Earlier orders retain their agreed terms.